SHIPPING AND DELIVERY POLICY

Shipping and Delivery Policy for Our Online Parts Store

Order Processing for Brake and Clutch Parts

  • All in-stock brake and clutch parts are “ready to ship” and dispatched within **1-2 working days (Monday-Friday)** of your order being placed, unless otherwise stated.
  • Order cut-off time for same-day processing is **2 pm CST** every working day at our **San Antonio** warehouse.

Delivery Timeframes and Guarantee Disclaimer

Shipping estimates provided at checkout are calculated by the carrier (e.g., FedEx, UPS, USPS) and are subject to their service terms. As a supplier of specialized automotive and industrial parts, we cannot guarantee specific delivery dates or times due to circumstances outside of our control.

Domestic Orders (Within the United States)

  • We aim to deliver all standard orders within **2-10 working days (Monday-Friday)**.
  • Shipping times on Domestic Orders are **NOT guaranteed**. Once a package leaves our facility, we are not liable for delays caused by the shipping carrier, including weather or routing issues.
  • Some larger or heavier items, such as flywheels and heavy-duty master cylinders, may be subject to longer delivery times. We will keep you updated on any expected delays.

International Orders

  • Shipping times on International Orders are **NOT guaranteed**. International orders may take several days longer than stated due to circumstances out of our control, including customs delays and border processing.
  • For all international orders, the customer is **responsible for any import taxes, duties, and tariffs** (if any) as per your country’s governing laws to clear customs.

Shipping Rates and Carriers

Shipping Rates

  • Shipping rates are calculated at checkout, varying depending on your delivery location and the size/weight of the brake and clutch parts.

Carriers

  • We use reliable carriers such as FedEx, DHL, UPS, and USPS to ensure timely delivery of your specialized automotive parts.
  • Expedited delivery services are available as needed at checkout.

Customer Support from San Antonio, TX

For any questions or concerns about your order, shipping, or delivery status, please contact us directly at our **San Antonio, TX** office:

📞 Tel: 210.661.9658
📧 Email : contact@automotivebrakeandclutch.com

Our customer support team is available weekdays from **8 am to 5 pm CST**.