PRIVACY POLICY

Introduction and Scope

This Privacy Policy describes how Automotive Brake & Clutch (referred to as “Automotive and Clutch,” “we,” “us,” or “our”), located in San Antonio, Texas, collects, uses, and protects your personal information when you use our website, purchase products from our online store, or schedule and receive auto and truck repair services.

SECTION 1 – Information We Collect

We collect personal information necessary to conduct our business and provide you with services. This information may include:

  • Identification and Contact Data: Name, address, email address, and telephone number (used for service updates and marketing, if you opt-in).
  • Vehicle Data: Vehicle make, model, VIN (Vehicle Identification Number), and service history, necessary for accurate repair.
  • Transaction Data: Details about products purchased and services scheduled.
  • Payment Information: Payment data is processed securely by third-party payment gateways (like WooCommerce) and is not stored directly on our servers.
  • Technical Data: Your computer’s Internet Protocol (IP) address, browser type, and operating system, which helps us learn about our store traffic and improve our website.

SECTION 2 – Consent and Withdrawal

How do you get my consent?
When you provide us with personal information to complete a transaction, verify a credit card, place an order, arrange for a delivery, or book a service appointment, we imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like email or text marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out.

How do I withdraw my consent?
You may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time, by contacting us at: contact@automotivebrakeandclutch.com or calling 210.661.9658.

SECTION 3 – Third-Party Services and Disclosure

We only disclose your personal information when required by law or to trusted third-party service providers necessary to operate our business, such as payment processors, shipping carriers, and our website host.

E-commerce Platform: Our online store is hosted on WooCommerce through Godaddy. Your data is stored securely through WooCommerce’s databases and application on a secure server.

Payment Processing: If you choose a direct payment gateway, your credit card data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase. We advise you to read the privacy policies of third-party payment processors for further insight.

Third-Party Links: Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 4 – Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We utilize Secure Socket Layer technology (SSL) and adhere to all PCI-DSS requirements to ensure the secure handling of your credit card information.

SECTION 5 – Cookies, Analytics, and Remarketing

We use cookies to improve your experience and analyze website traffic. We use Google Analytics and other third-party vendors for display advertising and remarketing services, which allows us to optimize ads based on your past visits and behaviors on our website.

If you would like to opt-out of Google Analytics for display advertising, you can use the Ads Preference Manager or use the Google Analytics opt-out browser extensions.

SECTION 6 – SMS/MMS Mobile Messaging Marketing Program

We respect your privacy regarding our text message marketing program. We will only use information you provide through the Program to transmit your mobile messages and respond to you. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

We reserve the right to disclose information as necessary to satisfy any law, regulation, or governmental request. You agree to provide accurate, complete, and true information when opting into the Program.

SECTION 7 – Age of Consent and Policy Changes

Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have the consent of any minor dependents to use this site.

Changes to Policy: We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website. If we make material changes, we will notify you here so that you are aware of what information we collect and how we use it.

SECTION 8 – Contact Information

If you have questions about this privacy policy, wish to withdraw consent, or need assistance, please contact us at:

📧 Email: contact@automotivebrakeandclutch.com
📞 Tel: 210.661.9658