Return & Refund Policy

Warranty & Guarantee on Specialized Parts

We stand behind the quality of the brake and clutch parts we sell online. Most specialized parts purchased through Automotive Brake & Clutch come with a 1-year limited warranty against manufacturer defects, ensuring your peace of mind regarding product quality and heavy-duty fleet reliability.

30-Day Return & Refund Policy

We enforce a strict 30-day return policy starting from the date of delivery for all online parts purchases. To be eligible for a return, your item must meet the following criteria:

  • Must be strictly brand-new and in the exact condition received
  • Must be uninstalled with NO bolt marks, grease, or fluid contamination
  • Must include original, undamaged manufacturer packaging
  • Original receipt or proof of purchase is required

Restocking Fees & Return Shipping Costs

Restocking Fee: A standard 15% restocking fee applies to all non-defective returns. This fee covers the logistical and freight handling costs associated with routing heavy-duty commercial components back to our distributor warehouse network.

Return Shipping: The customer is responsible for all return shipping charges. Original shipping charges are non-refundable. We do not provide return shipping labels. We highly recommend using a trackable shipping service with insurance for heavy iron and drivetrain components, as we are not responsible for parts lost or damaged in transit.

CRITICAL: Return Authorization Requirements

Items sent back to us without first requesting a Return Merchandise Authorization (RMA) will not be accepted and will be returned to the sender. Please contact us within 30 days of delivery to initiate your return request.

Damages, Issues & Refund Processing

Damages: Please inspect your order upon reception. Contact us immediately (within 48 hours of delivery) if the item is defective, damaged, or if you received the wrong item. Take photos of any damage so we can promptly evaluate the issue and make it right.

Refunds: We will notify you once we have received and inspected your return. If approved, you will be automatically refunded on your original payment method, minus the 15% restocking fee and original shipping costs, typically within 48 hours of our receipt. Please remember it can take additional time for your bank or credit card company to process and post the refund.

Core Returns

For detailed requirements and eligibility regarding the return of core parts, please view our dedicated Core Return Policy.

Contact Support

For any questions regarding your return, RMA authorization, or product warranty, please contact our team:

Automotive Brake & Clutch
Attn: Returns
5241 Old Seguin Rd
San Antonio, TX 78219
Phone: 210-661-9658
Email: contact@automotivebrakeandclutch.com